Importance of User Reviews and Feedback 

This was a time when people used to ask other people or known ones for the service or things they need, but with time as other things are changing this also took a turn and now this is the digital age and everyone searches on google or their peered search engine or social media platform for the services.

When people search for local services so Google my business also shows its result, which only gives results for user feedback and satisfaction. 

User feed has become more essential as it was even many designers use UGC(user-generated content) part on websites on which customers can write for them and the website goes up with the user-generated content.

Go pro is the biggest example of user-generated content and this is the biggest company in the world that manufactures cameras. 

Like google now Facebook has also given a feedback section and on the basis of reviews of user feedback you get customers and conversion.